The hotel offers amenities for your comfortable stay and unforgettable experiences
Awesome Indoor Pool!
“The indoor pool was impressively large and perfect for swimming laps or just relaxing. It truly enhanced our stay!” view full review
Spacious & Clean
“My room was incredibly spacious, clean, and quiet, creating an ideal environment for a relaxing getaway.” view full review
Great Sauna & Spa
“The sauna and spa facilities added a luxurious touch to our experience, making for a rejuvenating stay.” view full review
Roomy Comfort!
“The living area was expansive and comfortable, allowing for a truly enjoyable time with friends during my stay.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Business
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Sauna
Steam room
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
243 Pyrmont Street,
Sydney,
Australia,
2009,
New South Wales
Map view
street view
243 Pyrmont Street,
Sydney,
Australia,
2009,
New South Wales
City landmarks
Opera House
Sydney Opera House
2.5
km
Park
Royal Botanic Gardens
2.1
km
Aquarium
SEA LIFE Sydney Aquarium
1.2
km
Sydney
Darling Harbour
950 m
Bridge
Sydney Harbour Bridge
2.7
km
Sydney NSW 2000
Darling Harbour dining
680 m
Park
Hyde Park
1.9
km
Museum
Australian National Maritime Museum
850 m
Garden
Chinese Garden of Friendship
810 m
Mall
Queen Victoria Building
1.5
km
Gallery
Art Gallery of New South Wales
2.5
km
Museum
Powerhouse Museum
840 m
Mall
The Rocks
2.1
km
Museum
Museum of Contemporary Art Australia
2.6
km
Westfield Centrepoint 100 Market St Retail Level 5
Sydney Tower Eye Observation Deck
1.7
km
Zoo
WILD LIFE Sydney Zoo
1.1
km
Church
St Mary's Cathedral
2.1
km
Amusement Park
Luna Park Sydney
3.1
km
Planetarium
Sydney Observatory
2.3
km
Sydney
Sydney Harbour
3.8
km
Museum
Madame Tussauds Sydney
1.2
km
Sydney Cove
Circular Quay
2.6
km
Museum
Hyde Park Barracks Museum
2.0
km
Casino
Star Casino
700 m
Event hall
International Convention Centre Sydney
640 m
Public Building
Sydney Town Hall
1.3
km
Sydney Harbour Bridge
Pylon Lookout at Sydney Harbour Bridge
2.4
km
Museum
Anzac Memorial
1.6
km
Harbour
Cockle Bay Wharf
1.0
km
Museum
Australian Museum
1.9
km
Nearby
Event hall
International Convention Centre Sydney
200 m
Restaurants
Nick's Seafood Restaurant
770 m
The Promenade
Hard Rock Cafe
390 m
2-10 Darling Dr Level 1
Harris On Harris
310 m
Shop 148 313 Harris St
Mister Percy
150 m
139 Murray St Pyrmont
The Ternary
300 m
100 Murray St Darling Harbour
Planar Restaurant
600 m
lvl Ground Floor International Convention Centre Darling Harbour
Vrindavan Indian Restaurant
260 m
261 Harris St
Criniti's Darling Harbour
660 m
Harbourside Shopping Centre L 2 2-10 Darling Dr
Martabak Cafe
450 m
439 Harris St
Hive Cafe & Co
360 m
2 Darling Street Shop 107-109
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
spacious rooms
attentive staff
dark road location
lack of views
7.2/10
Very good
Rooms
7.7
Location
7.7
Service
6.9
Dining
7.1
Guest reviews
7.2/10
based on 21 reviews
7.9
7.9/10 based on 7948 reviews
David
United States,
May
2024
6.6/10
I had a mixed experience at the hotel. The rooms offered a lovely view over the Anzac Bridge, but the sight of 10 garbage containers was quite off-putting. The air conditioning worked well, and the presence of a working sofa bed was convenient. However, the service was a bit inconsistent with polite reception staff but varying levels of helpfulness. The location in the iconic Darling Harbour area was fantastic, with easy access to attractions and public transport. The dining options were limited to just a traditional Greek menu, disappointing for those seeking variety. The facilities were adequate, but the overall value for money was questionable with some hits and misses.
Rooms
7.0
I enjoyed the lovely view over the Anzac Bridge from my room. The air conditioning was effective, and having a working sofa bed was a plus.
Service
6.0
The reception staff were generally polite, but the level of service varied. They missed our twin bed request initially but eventually sorted it out.
Location
8.0
The hotel's location in the iconic Darling Harbour area was convenient, providing easy access to attractions and transport.
Dining
5.0
The dining experience was limited to traditional Greek products, offering a specific but narrow selection.
Facilities
7.0
The hotel facilities were standard, meeting basic needs without major highlights.
Gary
United Kingdom,
March
2024
7.8/10
The hotel offers good views of Darling Harbour and is equipped with convenient amenities, such as washing machines and queen size beds. The staff is generally polite, though the Reception desk could use improvement in providing information proactively. The location is lovely, with easy access to underground and nearby attractions. The dining experience at Pancakes is included and offers extraordinary dishes.
Rooms
8.0
The rooms come with a view over Darling Harbour, washing machines, and queen size beds.
Service
6.0
While most staff are polite, there is room for improvement in proactive customer service at the Reception desk.
Location
9.0
The hotel is located in the lovely Darling Harbour area, providing easy access to nearby attractions and transportation options.
Dining
9.0
The dining experience at Pancakes is included and offers extraordinary dishes.
Facilities
7.0
The hotel offers convenient facilities, such as dry cleaning, housekeeping, laundry, and tours/ticket assistance.
Anthony
United Kingdom,
March
2024
8.0/10
The hotel offers amazing views from the rooms up on level 12. The rooms are spacious and modern, providing a wonderful view. The location is right on Darling Harbour, convenient for transport but some noise from nearby factories. The dining experience includes delicious iced and frozen coffee. The price is considered a good value for money overall.
Rooms
9.0
The rooms up on level 12 offer amazing views and are spacious and modern.
Service
7.0
The staff answered all my requests promptly, and those at check-in and check-out were polite. However, don't expect exceptional service from the Reception desk.
Location
8.0
The hotel is located on Darling Harbour, which is beautiful and offers easy access to transport. However, there might be some noise from nearby factories.
Dining
8.0
The dining experience includes delicious iced and frozen coffee.
Facilities
8.0
The hotel provides laundry facilities and tours/ticket assistance.
John
United States,
February
2024
7.2/10
The hotel has a convenient location near Darling Harbour, providing easy access to the underground and various local attractions. The rooms offer a unique experience with sound effects but lack views, and the shower setup is interesting. The service, while efficient in addressing requests like organizing twin beds, could use a warmer welcome towards guests. Dining options include regional dishes at Pancakes, and the facilities meet basic needs for a comfortable stay.
Rooms
7.0
The rooms have sound effects and no views, with a shower setup instead of the conventional.
Service
6.0
The staff efficiently fulfilled our room request but lacked a welcoming demeanor initially.
Location
8.0
The hotel is conveniently situated near Darling Harbour with access to the underground, enhancing its appeal for exploring the city.
Dining
8.0
We enjoyed regional dishes at Pancakes during our stay.
Facilities
7.0
The facilities provided met basic needs for a comfortable stay.
Emily
United Kingdom,
January
2024
8.2/10
I stayed on the Penthouse floor, and while the rooms lacked a view, they were spacious and modern, equipped with all the amenities shown in the photos. The sound effects added an interesting touch to the ambiance. The service at the Reception desk was polite, though not exceptional; I encountered some issues at check-in and check-out but the staff promised to address them. The location near Darling Harbour was convenient, placing everything Sydney has to offer close at hand. The dining experience at Pancakes was a delightful treat, especially with the included smoothies. Overall, a stay filled with mixed experiences but value for money was still questionable.
Rooms
8.0
The rooms on the Penthouse floor were spacious, modern, and well-equipped with all the amenities seen in the photos, although lacking a view.
Service
7.0
The service from the Reception desk was polite, with some minor issues at check-in and check-out that needed follow-up with the manager.
Location
9.0
The hotel's location near Darling Harbour was incredibly convenient, providing easy access to all the attractions and amenities of Sydney.
Dining
8.0
Dining at Pancakes was a delightful experience, especially with the included smoothies that added a refreshing touch.
Facilities
9.0
The hotel offered a range of facilities to enhance the stay, ensuring a comfortable and enjoyable experience overall.
Charles
United States,
January
2024
7.8/10
I was delighted with the hotel's location in the lovely Darling Harbour area, granting easy access to the underground and the new light rail system. My room, overlooking the central atrium, was clean and comfortable, but the small balcony facing a carpark was a drawback. The staff dealt efficiently with our request for twin beds, although friendlier greetings at reception would improve the experience.
Rooms
8.0
The rooms were clean and comfortable with a view of Darling Harbour.
Service
7.0
The staff handled our request promptly, but a warmer welcome would have enhanced the stay.
Location
9.0
The hotel is ideally located in the Darling Harbour area with convenient access to transportation links.
Dining
7.0
The dining experience was satisfactory with fresh coffee provided, but more diverse meal options would be appreciated.
Facilities
The hotel offers good facilities, including dining at Pancakes.
Peter
United Kingdom,
January
2024
7.2/10
The hotel is located in the iconic Darling Harbour area, making it handy to the overseas terminal. The rooms with a huge kitchen and a window onto the central atrium were spacious and comfortable for our family of 2 adults and 3 teenagers. The reception staff was attentive, though they initially missed our request for twin beds but later organized it swiftly. The dining at Pancakes was a pleasant inclusion. A downside was that the hotel is a bit far down a dark road from the harbor without a clear view.
Rooms
8.0
The rooms with kitchen facilities were spacious and comfortable.
Service
7.0
The service on arrival by the Reception staff was attentive. They missed our request for twin beds but got that organized quickly.
Location
6.0
The hotel is in the Darling Harbour district, handy to the overseas terminal but a bit far down a dark road from the harbor.
Dining
8.0
The dining experience at Pancakes was a nice inclusion.
Facilities
7.0
The hotel offers dry cleaning, housekeeping, and tours/ticket assistance.
spacious rooms
dark road location
Mark
United States,
November
2023
7.0/10
The hotel offers a mix of positives and negatives. The rooms are in excellent condition, with clean amenities and lovely views of a construction site from some angles. The top floors, however, provide a good view. The service had some hiccups at check-in but improved during the stay, though friendliness could be enhanced. The location is a mix of dark roads and iconic areas, with access to Darling Harbour but lacking nearby supermarkets. The dining options include Pancakes and spare ribs. Overall, it's a place with highs and lows to consider.
Rooms
8.0
The rooms are in excellent condition with clean amenities.
Service
7.0
The service had initial issues but improved throughout the stay. Friendliness could be improved.
Location
6.0
The location offers a mix of dark roads and iconic spots, with access to Darling Harbour but lacking nearby supermarkets.
Dining
7.0
Dining options include Pancakes and spare ribs.
Facilities
7.0
Facilities are satisfactory.
Lovely view
Construction site view
Barry
United Kingdom,
October
2023
6.2/10
The hotel is conveniently located in the iconic Darling Harbour area, close to the Harbourside restaurants. The rooms need some repairs and had three bathrooms, a king bed, and all necessary amenities, but the noise from a nearby factory was bothersome. The staff, though polite, could use some improvement in customer service. The dining experience included homemade bread but was lacking in variety. Overall, a mixed experience in terms of value for money.
Rooms
7.0
Spacious rooms with a king bed and all necessary amenities, but needed some repairs.
Service
6.0
Polite staff but lacking in customer service skills.
Location
6.0
Convenient location in the Darling Harbour district, close to Harbourside restaurants but noisy due to a nearby factory.
Dining
6.0
Dining offered homemade bread but lacked variety.
Facilities
6.0
Facilities were average with standard offerings.
Reg
United Kingdom,
September
2023
8.2/10
The apartment complex offers a convenient set of amenities including laundry facilities, which is great. However, the interior is a bit dark towards the back. Having 2 bathrooms was very helpful for our stay.
Rooms
8.0
The rooms were well-equipped with all amenities including laundry facilities.
Service
9.0
The staff at the reception desk were polite and accommodating. They made sure all my requests were answered, including a special request that I'm very grateful for.
Location
9.0
The location is in the iconic Darling Harbour area, making it easy to access nearby attractions and public transport to explore Sydney.
Dining
8.0
The dining experience at the Pancakes restaurant was included in the package and we enjoyed the hand-cut beef tartare.
Facilities
7.0
The facilities were convenient, and the presence of a pool added to the overall experience.
Edward
United Kingdom,
August
2023
8.0/10
I absolutely loved my stay at this hotel! The room had a small balcony overlooking a carpark, but the beautiful view made up for it. The bed took up all the space, making it a bit cramped, but having a personal washing machine and dryer was super convenient. The service was top-notch, with friendly staff who even organized a twin bed for us after a small mix-up. The location in Darling Harbour was iconic, though a bit dark down the road, but very close to the Light Railway at Convention. Dining at Pancakes included in the stay was a nice touch. Overall, a great value for money hotel with some fantastic features.
Rooms
8.0
The room had a small balcony with a beautiful view. The bed took up all the space, leaving no room to move or place bags.
Service
9.0
The staff were very friendly and accommodating, especially during check-in and check-out. Missed our request for a twin bed but quickly organized it.
Location
7.0
The hotel is in the lovely Darling Harbour district, though a bit difficult to find without good instructions. Close to the Light Railway at Convention.
Dining
8.0
The dining experience at Pancakes was included and enjoyable.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, laundry facilities, and tours/ticket assistance.
Violet
United Kingdom,
August
2023
6.2/10
The hotel is conveniently located amongst a busy road network and offers easy access to the convention center. The rooms are equipped with a shower instead of a bathtub, and some provide a view of the freeway, which may not suit everyone. The service is courteous, but the reception desk could improve its friendliness towards guests. Despite the noisy surroundings near a factory, the secure location is a positive aspect. Dining options are limited to Greek traditional products, and the facilities are satisfactory overall.
Rooms
6.0
The rooms come with a shower instead of a bathtub and offer views of the freeway.
Service
7.0
The service is polite, but there is room for improvement in welcoming guests more warmly.
Location
5.0
While located near a factory, the hotel offers a good location for accessing the convention center.
Dining
6.0
Limited dining options with Greek traditional products.
Facilities
7.0
Satisfactory facilities offered at the hotel.
John
United Kingdom,
July
2023
7.0/10
This hotel offers a nice view of Darling Harbour from rooms with king size beds and a lovely balcony. The service is a bit hit or miss, with some staff being extremely helpful while others could benefit from improved customer service skills. The location is ideal for exploring Darling Harbour and nearby attractions. The dining options are limited to Pancakes only. Overall, the facilities are sufficient for a comfortable stay, but there is room for improvement in certain areas.
Rooms
8.0
The rooms with king beds and nice balcony offer stunning views over Darling Harbour.
Service
6.0
The service varies, with some staff being very helpful while others could improve their customer service approach.
Location
9.0
The hotel is conveniently located in the iconic Darling Harbour area, within walking distance of key attractions.
Dining
5.0
Dining options are limited to Pancakes, which may not suit all tastes.
Facilities
7.0
The facilities provided meet basic needs but could be more varied to enhance the guest experience.
George
United Kingdom,
July
2023
8.0/10
The hotel offers charming rooms with character situated at Darling Harbour, complete with showers. While some staff members at the reception desk may not go above and beyond, the concierge desk is polite and helpful, ensuring requests are accommodated swiftly. The hotel's location at Darling Harbour is superb, close to the shopping complex and the harbor itself. The dining options at Pancakes are delightful, including an organic section. Overall, the facilities enhance the stay, making it a good value for money with a few minor setbacks in service.
Rooms
8.0
The rooms with wooden floors outside our apartment were cozy and characteristic.
Service
7.0
The service was a bit hit-and-miss, but they managed to organize our twin bed request promptly.
Location
9.0
The hotel's location at Darling Harbour is excellent, close to the harbor and the shopping complex.
Dining
8.0
The dining experience at Pancakes, including the organic section, was enjoyable.
Facilities
8.0
The hotel's facilities were satisfactory, enhancing the overall stay.
Henry
United States,
July
2023
7.2/10
I had a mixed experience at this hotel. The rooms offered lovely views and a nice queen size bed, but the service at the Reception desk was hit or miss. The location at Darling Harbour was convenient, but a bit isolated from the main sites. The included dining at Pancakes was a nice touch, though limited.
Rooms
8.0
The rooms had a nice view out of the window and a comfortable queen size bed. The kitchen was reasonably well-equipped.
Service
7.0
The staff were polite, but the service varied. Some were extremely helpful, while others seemed reluctant to provide information without being prompted multiple times.
Location
7.0
The location at Darling Harbour was convenient for access to the underground and the congress center, but it felt a bit secluded from the main attractions in Sydney.
Dining
6.0
The included dining at Pancakes was a nice addition, but the options were limited. I missed our request for a twin bed, but they eventually arranged it.
Facilities
8.0
The facilities offered dry cleaning, housekeeping, laundry, and tours/ticket assistance.